Practical systems. Clear expectations.
Stronger practice. Better outcomes for children.

Strong OSHC services are built through consistent routines, reflective practice, accurate records and visible leadership. This course helps OSHC Coordinators and educators turn daily practice into quality evidence.

Practical training for OSHC teams that drives clarity, consistency and compliance.

What You Will Learn

Reflection that drives improvement

Understand the difference between personal reflection, team reflection and staff meeting minutes.

Supervision, safety & wellbeing

Strengthen active supervision, transitions, risk management and behaviour guidance strategies.

Clear roles, stronger practice

Clarify educator and coordinator expectations across before school care, after school care and vacation care.

Records that tell the right story

Know what to record, where to record it, and how to create evidence that reflects quality practice.

A week that works

Build a weekly operating rhythm that covers program, compliance, communication, quality and safety.

Communication that connects

Improve handovers, parent communication, child voice and team conversations.

Compliance & quality made practical

Link daily tasks to MTOP and the NQS Quality Areas and build the evidence you need for Assessment & Rating.

Tools you can use tomorrow

Use practical templates and visual artefacts to create consistency across your OSHC service.

Real Tools. Real Impact.

Participants receive practical templates and visual tools, including:

• Reflection Guide & Templates
• Weekly Focus Planner
• Educator Expectations Checklist
• Coordinator Task Planner
• Compliance Evidence Tracker
• QA Evidence Mapping Tool
• Role Model & Professional Standards Poster

Customise them for your service!

Course Outcome

Leave with the confidence, tools and systems to deliver consistent, high-quality OSHC programs that support children, families, teams and compliance.

• Clear expectations
• Stronger practice
• Better outcomes

Who Should Attend?

• OSHC Coordinators & Responsible Persons
• Assistant Coordinators
• OSHC Educators
• Educational Leaders
• Area Managers & Operations Managers
• Approved Providers

Perfect for new leaders or experienced teams wanting stronger systems.

Why This Course?

• Build consistent OSHC practice across your team.
• Improve compliance confidence and evidence quality.
• Support children’s wellbeing, development and engagement.
• Save time with simple, effective systems and templates.